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Service Works Group (SWG)
Contact: Danielle Delahunty-James
Tel: +44 (0)20 8877 4080

SWG House
4 Keswick Road

SW15 2JN

Asset ManagementBuilding ServicesSoftware - Estates & FMSpace Planning

Service Works Group (SWG) is an international provider of comprehensive facilities, property and workplace management software. With a global network of offices, SWG delivers Computer-Aided Facilities Management (CAFM) to over 1,000 customer sites across the globe to manage a broad spectrum of workplace and service environments.

SWG’s award-winning CAFM application, QFM streamlines the management of a wide range of asset, building and service activities to optimise facilities efficiency, improve service delivery and reduce operational costs. QFM is a fully integrated suite of web-based management software tools, providing a centralised view of facilities and maintenance activities across the entire estates portfolio. Comprehensive reporting delivers essential insight into critical performance information to support strategic decision-making. Functionality includes:

  • Help Desk & Reactive Maintenance (including self-service)
  • Planned Maintenance (PPMs)
  • Asset Management
  • Health & Safety Management
  • SLA & Contracts Management
  • Resource Management
  • Stock Control
  • Porterage
  • Satisfaction Surveys
  • Reporting
  • Bookings Management
  • Property Management
  • Space & Move Management
  • Mobile App
  • PPP / PF2 Performance Management

QFM software can be integrated with a wide range of third party applications including BIM (Building Information Modelling), BMS (Building Management Systems), accounting, HR and energy management software to deliver a best-of-breed solution.






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